Complaints
We provide only top quality product, your order has been carefully packed before shipping and we make every effort to minimise the risk of damage during delivery. Upon delivery of the products make sure everything is complete and undamaged. If you are missing a product or receive a product with a defect, please contact us via email info@divine-interiors.es.
Returns
Purchases made on this website are eligible for a return or exchange within 14 days of delivery.
Returning the goods are not possible in following cases:
- Custom made products
Before returning, email us to info@divine-interiors.es
- Name
- Order number
- Reason of return
Package the items in a shipping box with sufficient protective material to defend against damage during shipping. Divine-Interiors will not be responsible for return expenses or any damages during return.
Return address:
Divine Interiors
Calle Meloncillo del Chaparral 35,
Mijas, Malaga, Spain, 29649
We will refund the value of the returned item within 2 working days of your return reaching our facility. Shipping charges are non-refundable.
Please note: These return policies do not apply to business to business (B2B), Corporate transactions and transactions outside of the European Union.